Describe your project — fixed-price quote within 2 business days; replies on business days usually within 2 hours.
Direct contact — no queue, no call center, no ticket system.
Direct answers via chat
Personal consultation
Describe your IT project — you'll receive a written fixed-price quote within 2 business days.
Czernyring 10, 69115 Heidelberg
Germany
No walk-in customers — online consulting only.
Monday–Friday: 8:00 AM–6:00 PM
Saturday: 9:00 AM–2:00 PM
Sunday: closed
Emergency hotline for existing clients
Phone, video, and remote support appointments. On-site work takes place at your location.
ramzx.de
Customers with a maintenance contract get their own emergency number — a direct line, no call center.
Note: A 50% surcharge applies to emergency support outside business hours. Premium Support customers are exempt.
No ticket system, no call center. A direct reply from the owner — usually within 2 hours on business days.